Manufacturing Quality Manager

Manufacturing Quality Manager

Department: Operations

Employment Type: Full Time

Location: Brockville

Compensation: $90,000 - $95,000 / year

MISSION: To lead and continuously improve the plant’s Quality Management System (QMS), ensuring products meet customer, regulatory, and internal standards while driving defect reduction, process capability, and a culture of quality across the manufacturing site.

• Maintain AAR M1003 (or other applicable standards) certification with zero major non-conformances and ensure 100% of quality procedures and work instructions are current, fully followed, and audited quarterly.

• Reduce customer product complaints by ≥ 20% within 12 months.

• Deliver a 10–15% reduction in rework costs year over year.

• Develop and implement a training plan for all Quality Technicians and Inspectors.

• Lead at least 2 major CI projects per year tied to quality or process improvement.

• Takes full responsibility for quality outcomes; does not make excuses.

• Skilled in root-cause analysis, structured problem-solving, and data interpretation.

• Promotes and models adherence to standards and documentation, guiding and coaching team members to follow processes and consistently achieve quality outcomes.

• Develops team members, provides clear direction, and holds others accountable.

• Understands customer requirements; anticipates quality risks; communicates proactively.

• Drives measurable outcomes and consistently meets deadlines by monitoring KPIs to track progress, identify gaps, and ensure continuous improvement.

• Clear, concise reporting; can translate technical issues into business impact.

• Works effectively with production, engineering, supply chain, and external partners.

• Minimum 5 years of hands‑on experience, applying advanced knowledge of PPAP, APQP, Control Plans, FMEA, and AAR M1003 standards.
• Skilled in metrology, inspection methods, and ERP/QMS systems (Epicor, Plex, SAP) to drive compliance, product quality, and continuous improvement.