Counter Salesperson Job Kingston area,Ontario Canada,Retail

Job Description

As a Counter Salesperson, you will provide sales support to walk-in customers who come to our Profit Centre counters. You will provide the highest level of customer service by maintaining, stocking, and keeping a clean counter sales area. In addition, you will provide support to customers by answering questions, picking, and entering orders and following up on any backorders. Support will also be provided to the Inside Sales and Outside Sales functions.

Additional duties will include:

Assist customers who purchase material at the Profit Centre counters

Research product for customers and provide recommendations on our assortment of product

Drive sales growth through ownership of counter merchandising, product promotion, and generate leads for the Outside Account Manager while networking with customers at the counter

Enter, pick, and pack sales orders generated at the counter

Maintain and clean the counter area including any merchandising displays

Inform the buyer when stocks levels are low

Assist with picking orders, when necessary, in the warehouse

Help with Shipping and Receiving, when required

Follow up on backorders with vendors and provide customers accurate delivery dates

Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures

Navigate and find a solution for customer concerns and complaints

Perform other tasks as requested by the Profit Centre Manager

Qualifications

Grade 12 diploma or equivalent;
College and/or University degree an asset

A minimum of 2 years of experience with customer service or counter sales

Outstanding customer service and verbal communication skills

Excellent relationship building skills with customers, vendors, and teammates

Ability to learn and operate the applicable software system used to process orders

Experience working in a fast-paced environment

Intermediate math skills with a strong attention to detail

Ability to learn how to operate material handling equipment

Possess a strong work ethic and a high standard of integrity

Ability to work well independently and in a team setting

Preferred

Skills:

Previous experience with or knowledge of plumbing and building products sold at the Profit Centre

Ability to use the Internet as a resource to problem solve and find alternative solutions for customers

Experience using Trend, Eclipse, Word, Excel, and Outlook

Additional Information

Salary Range: $50,000 - $55,000


Increase/decrease your Search Radius (miles)



Job Posting Language