Michaels Service Team Member

Position: Michaels Service Team Member Role
Become a Service Team Member at Michaels in Kingston, ON, where customer care and store standards come together. Contribute to a positive shopping atmosphere while assisting customers directly.

The Service Team Member at Michaels plays a crucial role in the shopping experience by helping customers find products and maintaining high store recovery standards. Responsibilities include ensuring a rapid and friendly checkout process and promoting our Rewards program benefits to shoppers. This position also includes supporting merchandise unloading and adherence to operational standards.

Key Responsibilities:

• Provide friendly assistance to customers during shopping

• Conduct efficient cash handling and checkout procedures

• Promote the Voice of Customer (VOC) survey feedback

• Participate in stocking, unloading, and product organization

• Ensure store merchandise is well-presented and in stock

Requirements:

• Prior retail or customer service experience is a plus

• Capacity to perform physically demanding tasks

• Effective interpersonal skills with customers

• Availability for nights, weekends, and early mornings

• Commitment to uphold the values of the Michaels organization

Bring your enthusiasm for creativity and customer service to Michaels in Kingston.
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