Job Description & How to Apply Below
We are a proud member of the Sonepar Group, the world's largest privately‑held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 6 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.
To explore and learn more about Sonepar opportunities, please visit
What’s In It For You?
You will be joining a market leader with over 40 years of experience to help you elevate your potential.
You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
A chance to get involved in the forever growing electrical industry.
We house the largest inventory to better service our customers and deliver on sales commitments.
An opportunity for career development across many business departments within our organization.
Scope of the position
The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also include checking inventory for product availability, providing delivery dates to customers, and verifying prices. The Inside Sales Rep will prepare and maintain sales order master files, customer lists, purchase orders with receipts, and make routine decisions according to company policies and guidelines.
Major Responsibilities:
Provide support to all REW branches
Handle incoming and outgoing customer calls in a professional manner
Responsible for handling customer service requests which include order entry, pricing, order maintenance, etc.
Assist and support Account Managers with customer orders and requests
Deal with product‑related problems that customers may have, such as defective products and the return of products
Responsible for spec products for customers
Responsible for carrying out any other duties assigned by management
Skills and Qualifications :
2-4 years experience working in the electrical industry or equivalent knowledge – Wire & Cable experience preferred
High level of accuracy and attention to detail
Excellent written communication skills and professional phone manners
Able to work in a fast‑paced environment
We offer a competitive salary, plus a full set of benefits, including:
Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include:
Medical, Dental, Vision, Health Spending Account & RRSP matching.
Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.
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Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.
Today, Sonepar is the leading distributor of energy‑efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.
Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus…
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