Orillia Sales Manager at Michaels

Lead a passionate sales team as a Sales Manager at Michaels in Orillia, Ontario. Focus on creating a winning customer experience and optimizing sales performance.

In this full-time role, you will manage store operations and ensure team adherence to company policies, driving impressive sales results. Your strategic coaching on customer engagement and operational excellence will be critical to your team's success and fulfillment of sales KPIs.

Key Responsibilities:

• Lead adherence to company policies and service standards

• Champion customer service and the ART of Selling

• Act as Manager-on-Duty ensuring operational continuity

• Facilitate customer enrollment in the Loyalty Rewards Program

• Coach and train team members for ongoing skills development

Requirements:

• 3+ years of leadership experience in retail

• Capability to lift, carry, and move merchandise

• Proficient in customer service and sales techniques

• Strong understanding of POS operations

• Flexibility to work extended hours, including evenings

Embrace the opportunity to shape customer interactions and sales excellence at Michaels in Orillia.