Maternity Inpatient Receptionist

Kingston and Richmond NHS Foundation Trust

The closing date is 28 July 2026

Act as an integral member of the maternity department providing a range of clerical and reception duties ensuring an efficient and effective service within Maternity Services and preserving the inpatient reception.

You will be responsible for liaising directly with patients and their relatives. Good IT skills and an excellent telephone manner are vital to this role.

You will be required to communicate in a professional manner with a range of professionals within the maternity team, such as Midwives, Obstetricians and Anaesthetists among others.

KRFT has four key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:

Compassionate
- We treat everyone with kindness, understanding and empathy

Inclusive
- We are respectful, fair and open, valuing everyone's unique contribution

Collaborative
- We work together across our teams and with our partners and are helpful, positive and supportive

Inspiring
- We strive for the best for patients, communities, staff and partners and are always learning and improving

• Educated to GCSE standard or equivalent
• Secretarial / typing / administration course or equivalent experience
• ECDL
• NVQ II in Customer Care

• Minimum of six months experience in a receptionist or administrative role
• Experience of using Microsoft Office Packages e.g. Word & Excel
• Previous experience of dealing with general public
• Previous NHS experience
• Working knowledge of CRS

• Excellent written and verbal communications skills
• Ability to deal with patients and relatives in a sensitive manner
• Good interpersonal skills

• Knowledge and understanding of data protection / confidentiality

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Kingston and Richmond NHS Foundation Trust

£30,142 a year per annum pro. rata. Including HCAS (Outer)