Course & Student Administration Coordinator x

Overview

A vacancy has arisen for a suitable candidate to support a busy Course and Student Administration Team within Student Services. The purpose of this position is to contribute to the highest quality professional support, maintaining a student-focused customer support service and a responsive and adaptable approach to course and student administration.

You will develop and maintain a good standard of knowledge and understanding of course provision, design and delivery for the university portfolio of programmes, to enable the delivery of a high level of student-focused customer service throughout the student lifecycle.

• Work effectively and proactively as part of a team with minimal supervision.
• Contribute to maintaining a high standard of customer service across the student lifecycle.
• Develop and maintain knowledge of course provision, design and delivery for the university portfolio of programmes.

• Educated to at least A Level or equivalent.
• High level of communication skills and excellent attention to detail.
• Ability to listen and respond effectively to queries, including those of an academic regulatory nature.
• Experience of providing professional support and advice in a similar or related environment.

Make a positive difference to the higher education journeys of thousands of students.

The Students Directorate plays a vital role in the retention and success of students at Kingston University. By taking a holistic, cohesive approach to the effective provision of services to our 17,000 students, we aim to enhance their experience through support that is effective and responsive to their changing needs.

We are proud to hold the Customer Service Excellence Quality Mark.

We will be recruiting for one 12 month fixed‑term contract (FTC) position and two permanent roles based at our Penrhyn Road or Kingston Hill Campus, with a starting salary of £34,007 per annum.

Interviews are expected to be held on Tuesday 17 March 2026.

For informal enquiries please contact Maribel Rey, Course and Student Administration Manager.