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Senior Planner - Social Housing

Job in Kingston upon Thames, Greater London, KT1 1BL, England, UK
Listing for: Howells Solutions Limited
Full Time, Seasonal/Temporary, Contract position
Listed on 2026-06-15
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 14.5 - 16.3 GBP Hourly GBP 14.50 16.30 HOUR
Job Description & How to Apply Below
Senior Planner - Social Housing Repairs & Maintenance Based in Kingston Full-Time, Temporary position 3-6 months Hourly Rate: £14.50-£16.30 an hour We are working with a leading Social Housing contractor to recruit a proactive and experienced Senior Planner to join their team, to be based in their office in Kingston. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor.

As the Senior Planner, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria:
Previous experience in social housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers.

For more information and your chance of securing this role please apply online now or call Meg on
Position Requirements
10+ Years work experience
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