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Band 3 Patient Pathway Administrator

Job in Kingston upon Thames, Greater London, KT1, England, UK
Listing for: Kingston Hospital
Full Time position
Listed on 2026-10-04
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Nursing
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

Kingston and Richmond NHS Foundation Trust offers a range offantasticopportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level,weare uniquely placed toprovide therightenvironment to support your professional development.

With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the firsttrustof our kindin London to achieve an ‘Outstanding’ rating from the CQC for bothoverallquality and leadership.

We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best  have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

  • Compassionate
    :
    We provide care with kindness, understanding, and empathy for all.
  • Inclusive
    :
    We embrace diversity and respect the unique contributions of every individual.
  • Collaborative
    :
    We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
  • Inspiring
    :
    We are committed to continuous improvement and excellence in patient care, staff development, and innovation.
Job overview

An exciting opportunity has arisen for a full-time Administrative Assistant to join our friendly and professional team in the Surgical Pre-Assessment team at Kingston Hospital. We are looking for someone with good clerical experience and excellent IT skills. The successful candidate must enjoy working in both a patient facing environment but also be happy to work independently.

You will be supporting the busy nursing team, booking Surgical Pre-Assessment telephone and face-to-face appointments. You will also be involved with our new screening process, contacting patients and maintaining spreadsheets

Please note that this is a 6 month fixed term contract

Main duties of the job

The successful applicant must be personable and have the ability to communicate with staff of all levels with an organised and motivated approach.

Ideally you will have previous experience of working in admin within the healthcare sector. A willingness to learn is essential and full training and support will be given on all aspects of this role.

The role will involve booking appointments, ensuring the nurses have all the relevant information for their clinics and supporting the reception area when required.

This post is a full-time position and the successful applicant will be required to work 5 days a week Monday to Friday.

Please see the Job Description for a comprehensive list of duties.

Working for our organisation

Kingston and Richmond NHS Foundation Trust cares for more than half a million patients a year, from across Kingston, Richmond, Elmbridge (Surrey), Merton, Wandsworth and Sutton. In 2018, we became the first acute hospital trust in London to be rated “Outstanding” for overall quality and leadership by the national Care Quality Commission regulator.

We have approximately 350 beds and directly employ around 2,900 staff. Our trust provides a full range of diagnostic…

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