Senior Admin Assistant Band 3

Main area Physiotherapy and Hand Therapy Grade Band 3 Contract 12 months (12 month fixed-term) Hours Full time - 37.5 hours per week (Flexible working available) Job  
-DE-GV

Site Kingston Hospital Town Kingston Upon Thames Salary £30,630 - £32,346 Pro rata, pa, incl. HCAS (outer london) Salary period Yearly Closing 26/10/2026 23:59

Kingston and Richmond NHS Foundation Trust offers a range offantasticopportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level,weare uniquely placed toprovide therightenvironment to support your professional development.

With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the firsttrustof our kindin London to achieve an ‘Outstanding’ rating from the CQC for bothoverallquality and leadership.

We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best  have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

• Compassionate
  :
  We provide care with kindness, understanding, and empathy for all.
• Inclusive
  :
  We embrace diversity and respect the unique contributions of every individual.
• Collaborative
  :
  We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
• Inspiring
  :
  We are committed to continuous improvement and excellence in patient care, staff development, and innovation.

We are looking to recruit a motivated administrator who enjoys working as part of a supportive, tight-knit team and strives to provide great assistance and high-quality care to patients, clinicians and to their colleagues.

The successful applicant will work with our team to provide administrative services to the physiotherapy and hand therapy department at Kingston Hospital; primarily the management of patient appointments and clinical diaries, but also in more general administrative duties.

The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.

This role will ideally suit those with experience within a customer services environment or call centre background with a passion for providing the best possible service to our patients and service users.

Development and staff wellbeing

Your growth and happiness matters to us. After all, we can’t expect the best from you if we don’t invest in your development and nurture your wellbeing. From the moment you join us, we’re committed to fostering your professional and personal development within a supportive, empowering environment. Whether you’re just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.

We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the…