2nd Line Corporate Service Desk IT Technician

Corporate Service Desk IT Technician

Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team.

This role is offered as a 3 months contract on 30 hours per week, working 4 days Mon - Thursday 0800 - 16:30. It's a pro rate of £35000 PAYE contract on £17.95 p/h + £2.17 holiday pay (for 30 hours it works out at around £28000 per year).

This is an office based position in Kingston KT1. Please check this as suitable daily commute before applying.

To apply you must demonstrate previous 2nd line support experience for medium / large business including AD, O365 and hardware skills.

Purpose of Role

• To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP.
• Duties include:
• Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure and peripheral items.
• Troubleshoot hardware, software, email, network and peripheral equipment problems and make corrections where required.
• Carry out Active Directory tasks including user account...