Registered Manager

REGISTERED MANAGER - KINGSTON UPON THAMES

(NO SPONSORSHIP AVAILABLE)

BENEFITS

Salary £36000 - £38000

Company pension and performance bonuses.

JOB DESCRIPTION

Our client, a new sub branch of a large successful franchised branch of a Domiciliary care service operating across the Kingston Upon Thames area, is looking for a new Registered Manager. They are a franchise of a national brand supplying care for elderly and vulnerable people to live independently at home therefore Domiciliary care service experience is essential.

The Registered Manager is responsible for efficiently managing the day-to-day running of the business by allocating resources, monitoring performance, and delivering high quality, safe and effective home care services to clients within budget.

Duties

-Submitting of the CQC Application and facilitating the start-up of the service

-Marketing and gaining of hours by enticing clientele to use the service

- Ensuring safe delivery of service and reporting in line with CQC requirements and company policy and procedures.

- Understanding and monitoring health and safety in the workplace and the field and acting as a lead for infection prevention and control.

- Implementing quality management and improvement systems, managing complaints and incidents and carrying out investigations relating to the quality of the service and using findings to make improvements.

- Carrying out a full assessment of each client s needs and risk and overseeing the writing of care and support plans.

- Providing clients or representatives with information about the service so they are clear about how to raise any concerns.

- Undertaking updated training and managing the effective recruitment, induction, and training of the office team.

- Ensuring there are sufficient qualified staff allocated to meet service needs at all times and managing absence, disciplinary, capability, and grievance matters.

- Ensuring all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when carers are sick or absent.

- Participating in the growth and development of the business and working with the franchise owner to achieve key performance targets.

Experience and skills needed

- Experience in Domiciliary care service start up branches and marketing for new clients to build the service user hours of the service.

- Effective planning and organization skills, strong administrative and computer literacy skills.

- Experience in staff recruitment, training, supporting and supervision.

- Ability to maintain clear and accurate records and follow statutory reporting procedures.

- Ability to implement policies, procedures, and CQC regulations effectively.

- Possess a full UK driver's license with business insurance and own car with current MOT.

- Must be a UK resident and not need Sponsorship Visa.