Retail Supervisor

Love great coffee, beautiful pastries and leading a team with energy?

Step into the role of Retail Supervisor at PAUL UK and help deliver unforgettable moments to every customer who walks through our doors.

As a Retail Supervisor, you’re the spark that keeps the shop buzzing. You’ll:

• Lead from the front and inspire your team every shift
• Create an amazing customer experience with every interaction
• Keep products looking perfect and tasting even better
• Support the Manager with day-to-day operations
• Organise, motivate and keep the team working smoothly
• Make sure standards, safety and compliance are always spot‑on
• Jump in wherever needed — because you make things happen!

We don’t just offer a job — we offer a place to grow, feel supported and love what you do:

• Flexible working hours (some early starts from 5am!)
• A birthday cake just for you
• A clear career path + our Rising Star Development Programme
• Free food item on shift + 50% off when you're not working
• Healthcare Scheme access
• Early access to your wages via Stream
• Refer-a-Friend rewards
• Employee Assistance Programme for wellbeing & financial support
• Interest‑free travel loan with Forest Bikes
• Nest Workplace Pension

You’ll shine in this role if you:

• Have a passion for high-quality food, drinks and brilliant customer service
• Lead with confidence and positivity
• Communicate clearly and motivate others easily
• Thrive in a fast‑paced, fun and friendly environment
• Love being part of a supportive team

From a small family bakery in Lille, France, to becoming the world’s local French bakery, PAUL has grown into a much‑loved brand known for artisanal products and warm hospitality. Since 2000, PAUL UK has continued to expand - and none of it would be possible without our incredible team.