Kingston Hotel Support Worker

We are looking for a dedicated and empathetic team member to join us in delivering life changing support and building meaningful relationships with our service users.

Support Worker

Kingston Hotel

ASAP

06/03/2026

Fixed-Term

Support Worker

Project Lead

St. George’s Crypt is Christian Charity in the city of Leeds providing shelter and support and working with the homeless, the vulnerable and those living with addiction. Our aim is to provide a safe environment with physical, emotional and religious support for those who suffered abuse, suffer from addiction or who are homeless.

The twin objectives of St George’s Crypt are the relief of hardship and poverty among those living with homelessness poverty and addiction in the city of Leeds and beyond; and the advancement of the Christian religion for public benefit. Therefore, it is key for the employees and volunteers of the Crypt to be sympathetic to the Christian faith which underpins all our work.

• Enforcing the company’s safeguarding policy.
• Being alert to and recognising welfare issues, being sure to challenge poor practice.
• Sharing appropriate information with relevant people.
• Continually working with the families of residents and service users, sharing information and contributing to plans if a concern is investigated.
• Ensuring that all staff having contact with children, vulnerable adults and/or their families have received appropriate training on safeguarding issues.
• To Understand and implement working practices set by the Safeguarding Adults and Children Board.
• To understand and implement working standards set by the domestic violence and abuse quality mark documentation.

• Model the Christian values of forgiveness and compassion in communicating with all staff, volunteers, and clients.
• Value and respect the prayer life that underpins the work of the Charity.
• Recognise the holistic needs of all service users both practical and spiritual and either respond directly or refer as appropriate.
• Be willing to advocate the Charity to other churches and organisations.
• Attend training courses and conferences in order to maintain personal development as agreed with Line Manager.
• The tasks and responsibilities listed above are not exhaustive and maybe amended according to the needs of the Charity. Employees are expected to work flexibly in responding to external and internal initiatives to support the needs of the Charity.

Due to the nature of the role and the workplace, the post holder must be over 18 years of age.

To be part of a team offering a welcoming accessible environment for clients requiring the services that are provided at St George’s Crypt.

To be part of a team facilitating a 24 hour 7 day a week delivery of services.

To seek to offer privacy, respect, choice and independence, encouraging clients to take responsibility for themselves and others.

To provide safe and secure accommodation for residents.

• Develop professional relationships with service users.
• Use tools available, such as the needs assessment to access the immediate and future support for individuals.
• Sign-post to services outside of the Charity where appropriate and clearly document any outcomes or referrals.
• Ensure a clean, safe and welcoming atmosphere – offering hospitality in a warm and friendly manner.
• Maintain a safe and appropriate service by adhering to policies and procedures of the Charity.
• Provide cover for any staff as necessary and as directed by the Team Leader.
• To be part of a rota covering 24/7 365 days a year

Draw up verbal and written reports for presentation within and outside the Charity as appropriate and directed. Ensure all resident and volunteer records are maintained appropriately.

• Liaise as appropriate with the Benefit Agency, Local Authority, medical services, other agencies, visitors, volunteers and supporters of the Charity in order to realise…