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Coffee Shop Manager

Job in New Malden, Kingston upon Thames, Greater London, KT1, England, UK
Listing for: Romax Site Services Ltd
Full Time position
Listed on 2026-10-13
Job specializations:
  • Restaurant/Food Service
    Cafe / Restaurant, Barista, Restaurant Manager
Salary/Wage Range or Industry Benchmark: 16.5 GBP Hourly GBP 16.50 HOUR
Job Description & How to Apply Below
Location: New Malden

Coffee shop manager
Full time position
Starting rate £16.50 ph

The Role
As Coffee Shop Manager, you will oversee the daily operation of the café, lead and support the team, maintain high standards and help create a friendly atmosphere that keeps customers coming back.
Full Time Position

Key Responsibilities

● Oversee the day-to-day running of the coffee shop, ensuring smooth and efficient operations.

● Lead, motivate and support the team, creating a positive and productive working environment.

● Deliver outstanding customer service and ensure every customer feels welcome.

● Maintain consistently high standards of coffee, food quality, presentation and cleanliness.

● Manage staff rotas, shift planning and daily team organisation.

● Monitor stock levels, place orders and minimise waste.

● Oversee cash handling, opening and closing procedures and daily administration.

● Ensure food safety, hygiene, health and safety procedures are followed.

● Monitor sales, costs and performance, identifying opportunities to improve profitability.

● Develop ideas to increase sales, improve the customer experience and encourage repeat business.

● Build strong relationships with customers, suppliers and the local community.
About You
We’re looking for someone who:

● Has previous experience in a café, coffee shop or hospitality management role.

● Has strong leadership, communication and organisational skills.

● Is passionate about coffee, food and customer service.

● Can lead by example and remain calm in a busy environment.

● Understands the importance of food hygiene, cleanliness and operational standards.

● Is commercially minded, with an eye for improving sales and controlling costs.

● Is proactive, reliable and confident taking ownership of the business’s day-to-day performance.

● Enjoys developing a team and bringing fresh ideas to the table.
Barista experience is highly desirable, and a willingness to be hands-on during busy periods is essential
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