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Sales Assistant

Job in Kingston upon Thames, Greater London, SW20 0AA, England, UK
Listing for: British Heart Foundation
Part Time, Contract position
Listed on 2026-02-28
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep, Retail Associate/ Customer Service, Retail Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

When it comes to generating stock, maximising value, and building customer loyalty, we put a lot of trust in our retail staff. Our Sales Assistants work alongside the management team and volunteers to drive shop performance.

Responsibilities
  • Ensuring highest standard of customer service
  • Achieving maximum sales
  • Assisting in all store operating procedures such as sorting donations, stock rotation, deliveries, merchandising, pricing, and shop-floor replenishment
  • Liaising with the E-Commerce team to maximise online sales
  • As a Keyholder, responsible for the store when there isn't a manager on duty, which may involve lone working

Previous experience in retail is not essential. However, the desire to achieve the absolute best in customer service is. You will have the ability to work collaboratively with others and be comfortable guiding the activity of volunteer team members.

Qualifications
  • Minimum age 18+
  • Desire to achieve the absolute best in customer service
  • Ability to work collaboratively with others
  • Comfortable guiding the activity of volunteer team members
Role Details

This is a part-time role working 15 hours a week at one of our busy home stores, and is a fixed-term contract. We have a strong culture of internal progression and will actively support you to develop your career.

Benefits
  • 38 days annual leave
  • 25% staff discount
  • Health cash plan
  • Pension with employer contribution up to 10%
  • Life assurance
  • Discount options for gym membership
  • Discounts with a range of retailers
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