Assistant Community Manager

Overview

Silver Lake 110slm – St. Petersburg, FL 33714

Salary Range: $18.00 - $20.00 Hourly

Position Type: Full Time |
Job Shift: Day |
Education Level: High School |
Category: Real Estate

Description: The Assistant Community Manager assists in all aspects of the operation of the property: general administration, maintenance, leasing, resident relations, collection of rent, and control of all personnel and resources; under the direction of the Community Manager, ensures the property is always maintained in good physical condition and with a stabilized fiscal operation.

• Manages new home inventory as appropriate to protect the value of the asset through proper set‑up, inspections, title, utilities, etc. until sale is complete and performs weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.
• Maximizes the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.
• Directs sales and marketing activity. This includes having up‑to‑date sales materials, home flyers, banners and promotions posted and available to potential buyers. Ensures homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites. Follows up on lead management and processes and completes all sales paperwork.
• Responsible for the hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.
• Ensures that all rents are collected by month‑end and that handled delinquency accounts are addressed.
• Prepares budget for labor and operational costs, is responsible for managing labor and operational costs to ensure compliance with budget. Holds full accountability for budget performance and development.
• Other duties as assigned.

• High School Diploma or equivalent is required.
• 3 years of related management experience in retail, hospitality or property management preferred.
• Experience in customer service or resident relations.
• Proficiency in office productivity software; proficiency in rent‑management based software preferred.
• Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing.
• Must be flexible, willing to work Saturdays, and able to adapt in a fast‑paced and ever‑changing environment.
• Bilingual in English/Spanish preferred.

Non‑exempt

Community Manager

None

Communities, Regional

Administrative

• Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. Includes responding timely to requests, listening, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.
• Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. Includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
• Collaboration and teamwork – Involves key stakeholders in decision making. Includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team‑oriented objectives and activities. Focuses on team success over individual.
• Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
• Serves our employees and residents to improve their lives – Includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family…