Assistant Director, Student Care and Advocacy

Job Title Assistant Director, Student Care and Advocacy Agency Texas A&M University - Kingsville Department Student Success

Proposed Minimum Salary Commensurate

Job Location Kingsville, Texas

Job Type Staff

About Texas A&M University–Kingsville Texas A&M University–Kingsville (TAMUK), the oldest institution of higher learning in South Texas and a proud member of the Texas A&M University System, stands as the region’s premier university. TAMUK offers the widest range of academic programs and degrees in South Texas, provides exceptional learning and residential facilities, conducts impactful research, awards substantial scholarships, and has awarded more than 80,000 degrees in the institution’s 100-year history.

The university is recognized for its unwavering commitment to student success, meaningful research, and deep community engagement. With a welcoming campus culture and strong regional partnerships, TAMUK offers faculty and staff a unique opportunity to make a lasting difference in the lives of students and the broader South Texas region.

Location:

The University is located in historic Kingsville, a friendly, safe city of 25,000 that is the home of the legendary King Ranch. Corpus Christi and its beaches are just 40 miles to the northeast, and the border with Mexico is 120 miles to the south at Brownsville or 119 miles to the west  more information, .

Position Overview The Assistant Director of Student Care, Advocacy, and Wellness provides leadership for a comprehensive student support framework that integrates care, advocacy, case management, wellness promotion, prevention, and outreach. The position serves as a primary resource for students experiencing academic, personal, medical, mental health, financial, behavioral, or family-related challenges that may impact their success, retention, and overall well-being. The Assistant Director coordinates proactive and responsive interventions designed to remove barriers to student success, facilitate access to resources, promote student well-being, and foster a campus culture of care.

Through strategic partnerships across the University and community, this position leads initiatives that support student persistence, resilience, belonging, and holistic development while ensuring students receive timely and appropriate assistance. This position reports to the Assistant Vice President for Student Support and serves as a key leader in advancing university-wide efforts related to student care, wellness, advocacy, prevention, and student success.

Essential Duties and Responsibilities Student Care, Advocacy, and Case Management Provide individualized case management services for students experiencing personal, academic, emotional, medical, financial, or family-related challenges. Assess student needs and develop coordinated intervention plans that promote student success and well-being. Assist students in navigating university policies, procedures, and available support resources. Conduct outreach and follow-up with students identified through referrals, behavioral concerns, academic concerns, or other early-alert processes.

Coordinate referrals to counseling, health services, disability services, financial assistance, academic support, community agencies, and other appropriate resources. Maintain confidential case records, documentation, and reporting in accordance with university policies and applicable regulations. Monitor student progress and provide ongoing support throughout the intervention process. Support students experiencing crises and collaborate with appropriate campus partners to ensure coordinated responses. Assist in the development and implementation of care protocols, intervention strategies, and best practices related to student…