Processing Assistant IV

## Processing Assistant IVApply:
Hybrid:
Lenoir County, NC:
Full time:
Posted Today:
End Date:
October 21, 2026 (5 days left to apply):
JR-116572
** Agency
* * Dept of Health and Human Services
** Division
* * EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD
** Job Classification Title
** Administrative Specialist I (S)
** Position Number
**** Grade
* * NC08  
** About Us
** The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

** Description of Work
** This position is housed at the in Kinston, NC. The selected candidate for this position reports directly to the Counselor-In-Charge, processes documents and completes requests for clerical work by the assigned counselors, Counselor-In-Charge, Lead Office Assistant, Other Office Support Staff, and Unit Manager.
The primary purpose of this position is to provide administrative support to managerial, supervisory, professional, and para-professional staff located in this office for the purpose to assisting eligible persons with disabilities to achieve identified goals.
The position is located in the Kinston office and provides direct and indirect clerical assistance to three counselors and other paraprofessionals and support staff in the office.
Job responsibilities include the following:

• Greeting visitors and callers courteously and professionally, to include contact with staff, vendors, other departments and the public   
• Using a multi-line phone system to answer and route calls to appropriate staff members  
• Preparing documents, maintaining spreadsheets, inputting data, and completing billing processes for assigned staff  
• Receiving applications from clients, along with requesting and obtaining medical/treatment records  
• Documenting client information, interactions, and services into the case management system throughout the rehabilitation process  
• Utilizing office equipment and other relevant technology (software and systems) to meet office needs
** Knowledge

Skills and Abilities

/Management Preferences*
* ** This is a repost and prior applicants will remain under consideration and do not need to reapply.
**** Salary Grade Range $39,244 - $68,679
**** Recruitment Range $39,244 - $49,000
** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.  The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
* Knowledge or experience working with a team.
* Demonstrated experience performing routine office support functions.
* Demonstrated experience working with the public.  
** Posting closes at 11:59 p.m. the night before the closing date
**** Position is funded in part through federal funds*
* ** About Division of Employment and Independence for People with Disabilities (EIPD):
**** The DHHS Division of Employment and Independence for People with Disabilities (EIPD)
** promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.  To learn more about EIPD:

** Compensation & Benefits:
** The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance…