Digital Operations Product Specialist

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Airbus Aerosystems Kinston is looking for a Digital Operations Product Specialist to join our Digital Operations team based in Kinston, NC.

• Operate (get knowledge of Digital Solutions in use and their associated RUN performance) the current Operations Solutions Portfolio (limited to Operations functions)
• Prepare (get knowledge on business process and AIRBUS/Kinston Affiliate digital solutions) Digital for Operations solutions readiness
• Manage Digital Operations Integration activities and ensure digital run activities are operated with expected performance for the Operations Business functions

Our team at Airbus Aerosystems Kinston manufactures crucial aircraft components. On the shop floor you'll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.

The Airbus Aerosystems Kinston facility sits at the forefront of aerospace manufacturing, specializing in the production of large, advanced composite aerostructures. Our team builds critical components for the state‑of‑the‑art Airbus A350 XWB, including the composite center fuselage and wing spar.

• Financial Rewards:
  Competitive pay, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")
• Work/Life Balance:
  Paid time off including personal time, holidays, and a paid parental leave program.
• Health & Welfare:
  Comprehensive insurance coverage including medical, prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
• Individual Development:
  Upskilling and development opportunities through our global Leadership University, unlimited access to 10,000+ e‑learning courses, certifications, career path opportunities, accelerated development programmes, and both national and international mobility.

• Digital Integration (40%)
  • Follow the Digital Strategy defined by the Digital PMI (Post Merger Integration) Programme
  • Gather, challenge and validate local business requirements and drive business process impact analysis to ensure IT / Digital solutions are appropriate
  • Maintain, challenge and update the local Digital portfolio & integrated roadmap for Operations, ensuring availability, deployment and evolution of Digital solutions are aligned and secured with local business functions
  • Responsible for Operations business continuity, manage adherence to agreements from the service provider, and support agreement exit planning in coordination with Group Digital team
• Run activities (40%)
  • Responsible for Digital Operations service performance of the local site in coordination with Digital regional Domains
  • Supply Chain:
    In alignment with regional & global sourcing strategies, drive supplier activities related to Digital Operations solutions and services, track supplier performance for any deliveries for Operations, may it be for project or run activities.
• Change and adoption (15%)
  • Lead change management / plant adoption and implementation of the Digital solutions being delivered to Operations at plant level, whatever team, function, Airbus entity or external supplier delivers them.
• Other duties as assigned (5%)

• Degree in Information Technology or an equivalent combination of education and experience
• Minimum 3 years of operational support experience in an IM (Information Management) support environment required or equivalent Digital Project experience (Design / Deployment of Digital Solutions)
• Technical certification in one of the following: A+, Security+, Network+, Microsoft Certified Solutions Associate, Cisco Certified Network Associate
• Knowledge in the areas of ITSM, ITAM, ITIL, and KPI reporting
• Ability to plan, prioritise, organise, schedule, and…