Team Member, Petsense

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This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks, while providing legendary customer service.

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make it Memorable
• Perform a combination of duties during 95% of the day, including:
  • Operate cash register/computer following cash handling procedures
  • Recovery of merchandise
  • Participate in freight process
  • Complete Plan-o-gram procedures
  • Assemble merchandise
  • Perform janitorial duties
  • Execute price changes/markdowns
  • Assist customers with loading purchases
  • Ensure the safety and well-being of live animals
  • Complete all related documentation
• Perform other duties as assigned.

• Experience:
  
  No experience required. Retail and/or pet/live animal knowledge is preferred.
• Education:
  
  High school diploma or equivalent preferred, but not required. Must be able to read, write, and count accurately.

• Pet/live animal, pet food, and pet product knowledge preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ability to resolve issues ethically and with minimal conflict.

• Indoor environment with moderate noise.
• Hard surfaces, adequate lighting and temperature.
• Shifts generally no less than 4 hours, may exceed 8 hours.
• Promote a safe work environment and adhere to safety guidelines.

• Non-sedentary position requiring movement throughout the store and outdoor areas.
• Ability to lift or reach merchandise overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Operate store equipment safely and efficiently.
• Move and transfer merchandise and live animals weighing up to 50 pounds.
• Complete all training and certification requirements.

At Tractor Supply and Petsense, our Team Members are our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Retail