Resident-Focused Complaints Officer
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep
Carrington Blake Recruitment is partnering with a UK local authority to appoint a Housing Complaints Officer. This role handles Stage 1 housing complaints, ensuring thorough investigations, sensitive handling and timely resolutions.
You will liaise with Residents, Housing teams and the Corporate Complaints team, gather information, explain actions, and ensure lessons learned improve housing services and resident satisfaction.
Step into the Resident-Focused Housing Complaints Officer role at Carrington Blake Recruitment in Kirkby-in-Ashfield, England, United Kingdom and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Kirkby-in-Ashfield, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 30.000 - 38.000.
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