Tenancy Sustainment Officer

Ashfield District Council have an exciting opportunity for a Tenancy Sustainment Officer to join the team based in Kirkby-In-Ashfield. You will join us on a full-time, 12-month fixed-term contract and in return, you will receive a competitive salary of £33,119 - £35,570 per annum. Do you have a passion for helping people and making a real difference in your community?

We are looking for a proactive and customer-focused Tenancy Sustainment Officer to join our team for a fixed term period of 12 months, to support vulnerable tenants to establish and maintain successful tenancies. You will provide advice, practical support and referrals to specialist services, helping tenants to maximise their income, manage their tenancy responsibilities and access the support they need.

The successful candidate will have excellent communication skills, experience of working with customers, and the ability to build positive relationships with a wide range of individuals and partner agencies. This is a rewarding opportunity to make a meaningful impact on tenants' lives while working within a supportive Housing Management team.

What We Offer In return, we offer: A supportive and friendly working environment.
· Opportunities to develop your skills and experience within Housing Management.
· Flexible working arrangements where applicable.
· Local Government Pension Scheme.
· Generous annual leave entitlement and employee benefits package Please note that successful candidates will be expected to work from the office for a period of up to three months, enabling them to access continued support and guidance as they settle into the role. Why not click ‘apply' today? Don't miss out on this opportunity to develop your career as our Tenancy Sustainment Officer.

A DBS check will also be required for this role. Closing date: 14 October 2026 Interviews: 26 October 2026 Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.