Clerical Administrator

Main area Administrative and Clerical Grade NHS AfC:
Band 2 Contract Fixed term: 6 months (Until 31-Dec-2026) Hours Part time - 13.5 hours per week Job  

Employer Mersey and West Lancashire Teaching Hospitals NHS Trust Employer type NHS Site Whiston Hospital Town Prescot Salary £25,272 per annum, pro rata Salary period Yearly Closing 19/07/2026 23:59

Band 2 | 13 ½ hours per week | Monday 9am – 4.15pm & Friday 9am – 4.15pm

Based at Whiston Hospital or St Helens Hospital

Motivated and organised Clerical Administrator to join admin. Site preference to be discussed ernity leave position, contract ends 31/12/2026.

We are seeking a motivated and organised Clerical Administrator to provide essential administrative support to the team.

Key responsibilities include:

• Processing clinical correspondence, including printing, preparation and posting of clinical letters, patient results and referral documentation in a timely and accurate manner.
• Logging and monitoring Estates and Facilities requests, reporting maintenance issues and liaising with relevant departments as required.
• Ordering and managing stock levels of office supplies and stationery to support service delivery.
• Providing general administrative support, including filing, scanning, photocopying, data entry and document management.
• Assisting with telephone cover when required, responding to enquiries professionally and directing calls appropriately.
• Supporting colleagues within the wider administrative team to ensure a high‑quality and efficient service is maintained.
• Undertaking other clerical and administrative duties appropriate to the role and grade as required.

Type dictation from audio transcription of clinical correspondence and documentation.

• Ensure appropriate follow-up arrangements/investigations are in place. Liaise with relevant Medical Secretary of Specialty accordingly.
• Ensure any actions required regarding 18‑week / tertiary referrals are dealt with and actioned.
• Ensure all letters and discharge summaries are copied to the appropriate professionals and other agencies.
• Ensure all outgoing post is sent out within 24 hours of signing, inclusive of out‑of‑area GP letters.
• Ensure all action reports are completed daily and all letters/attachments sent out the same day.
• Carry out all stock orderings for speciality areas and completion on SBS.

• Word processing skills
• RSA / OCR II or equivalent experience
• Knowledge of medical terminology

• Excellent IT skills with knowledge and experience of Microsoft office products
• Experience of office procedures
• Previous experience within the NHS

• Self‑motivated and able to work with limited supervision
• Able to use own initiative and manage/prioritise own workload
• Ability to accurately maintain computerised and manual filing/documentation system
• Ability to work as part of a team
• Knowledge of internal hospital PAS

• Able to work the hours and duties required by the post
• Able to adopt a flexible approach when required
• Comply with Trust policies and procedures
• Understanding of confidential nature of role and awareness of Data Protection Act

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please check your eligibility before applying for this post as we may be unable to provide sponsorship.

We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that:

• All employees have the right to request flexible working from day one of employment.
• There is no limit on the number of requests they can make.
• Employees have the right to make requests, have them considered, regardless of the reason.

At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to discuss flexible working options at interview stage.

Staff recognition is especially important to us. We recognise staff through Employee of the month. Along…