Personal Medical Secretary

Main area:
Administration Grade NHS AfC Band
4. Contract Fixed term 12 months (Maternity Cover until 31/03/2027). Hours Part time - 22.5 hours per week. Job  .

Employer:

Mersey and West Lancashire Teaching Hospitals NHS Trust.

Location:

Whiston Hospital, Prescot. Salary £28,392-£31,157 per annum pro rata.

Personal Medical Secretary (Band
4) – Clinical Support Services Division – Based at Whiston Hospital. Provide comprehensive administrative support to Consultants and clinical teams in a fast‑paced specialty, ensuring high‑quality patient care.

Positions:

• Paediatrics – 22.5hrs per week, Monday‑Friday 10am‑2:30pm (contract ends 31/03/27)
• General Surgery – 18hrs per week, Tuesday 9am‑4pm, Wednesday 9am‑4pm, Thursday 9am‑2pm (contract ends 15/09/27)
• Trauma and Orthopaedics – 22.5hrs per week, Monday 9am‑5pm, Tuesday 9am‑5pm, Friday 9am‑5pm (contract ends 30/06/27)

• Provide comprehensive secretarial support to Consultants and the wider team.
• Manage diaries, appointments, clinical correspondence and audio typing.
• Support meetings, prepare documents and take minutes.
• Liaise with patients, clinicians and departments professionally and efficiently.
• Ensure timely handling of referrals, investigations and patient queries.
• Keep diaries up to date, arrange appointments, travel and accommodation.
• Operate an effective bring forward system and filing system.
• Type dictation from audio transcription of clinical correspondence and documentation, ensuring standard operating procedures are followed.
• Type discharge summaries where appropriate.
• Check clinical letters for appropriate follow‑up arrangements; rectify if necessary.
• Inform consultants of annual/study leave and amend clinic/theatre lists accordingly.

• Highly organised with strong audio typing and administrative skills.
• Able to work independently in a busy environment.
• Confident communicating with patients and clinical staff.
• Accurate, detail‑focused and discreet.
• Motivated, adaptable and committed to delivering excellent support.

• GSCE Standard or Higher
• RSA 3 – Typing / Word Processing
• RSA 3 – Medical Audio Typing
• Medical Terminology
• Shorthand / Speed Writing
• Secretarial Diploma
• ECDL
• CLAIT award

• Minute taking
• Microsoft Office Experience
• Ability to work as part of a team
• Previous Medical Secretary experience
• Medical Audio Typing
• 2 years’ experience in a similar role or equivalent knowledge

• Excellent organisational skills
• Ability to communicate professionally at all levels
• Excellent Word Processing and keyboard skills
• Ability to organise workload effectively and prioritise
• Use of all Microsoft Office software, Word, Excel, Access, Powerpoint
• Ability to use initiative to solve problems
• Knowledge of Trust computer systems

• Highly developed interpersonal skills
• Ability to use own initiative and work independently
• Capability to adapt to most situations
• Reliable and conscientious
• Ability to maintain control of stressful situations
• Able to work the hours and undertake duties required
• Ability to travel across hospital sites when required
• Possess a friendly and approachable personality
• Comply with Trust policies and procedures at all times
• Ability and willingness to undergo further training for the post
• Maintain confidentiality at all times

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspectives and experiences you bring.

Applications are welcome irrespective of race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and from under‑represented groups.

We are a Disability Confident Leader and offer a guaranteed interview to all disabled applicants who meet the minimum criteria for the job. We are also a Guaranteed Interview Scheme provider for armed forces veterans who meet the minimum criteria.

For a full equality statement, please refer to the Trust’s policies.