More jobs:
Onsite Customer Experience Leader
Job in
Knowsley, Kirkby, Merseyside, TS9, England, UK
Listed on 2026-07-21
Listing for:
Cadent
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Cadent Gas Ltd in Knowsley is seeking a Customer Experience Supervisor to lead a team of 5–6 Customer Liaison Officers. You will provide day‑to‑day coaching, quality checks and support to ensure compassionate, consistent service throughout our works programmes.
This frontline leadership role has you on site with the team, resolving escalations, sensing customer sentiment, and driving continuous improvement through feedback and collaboration with planning and delivery teams.
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