French Speaking Customer Advisor

French-Speaking Customer Service Adviser (12-Month FTC - Maternity Cover)

📍 Kirkby, Liverpool
💰 £30,000 per annum
🕒 Full-Time | Monday to Friday
📅 12-Month Fixed-Term Contract (Maternity Cover)

Are you fluent in French and passionate about delivering exceptional customer service?

We are recruiting for a French-Speaking Customer Service Adviser to join a well-established and growing business based in Kirkby, Liverpool on a 12-month fixed-term contract to cover maternity leave.

This is an excellent opportunity for a graduate looking to start their career or an experienced professional from a customer service, hospitality, administration, or office-based background seeking a new challenge.

The Role

As a French-Speaking Customer Service Adviser, you will act as a key point of contact for French-speaking customers, ensuring enquiries are handled professionally and efficiently while delivering a first-class customer experience.

Key responsibilities include:

Managing customer enquiries via phone, email, and other communication channels
Providing support to French-speaking customers
Resolving queries and issues in a timely and professional manner
Maintaining accurate customer records and updating internal systems
Working collaboratively with internal departments to ensure excellent service delivery
Building positive relationships with customers and stakeholders

What We're Looking For

Fluent French language skills (both written and spoken) are essential
Strong communication and interpersonal skills
Excellent attention to detail and organisational skills
Confident using Microsoft Office and computer systems
Customer-focused approach with a positive attitude
Previous experience in customer service, hospitality, administration, retail, or an office environment would be advantageous
Graduates with fluent French are encouraged to apply

What You'll Receive

Salary of £30,000
Monday to Friday working pattern
Opportunity to gain valuable experience within an international customer service environment
Friendly and supportive team culture

Interested?

📧 Send your CV to (url removed) or apply today for immediate consideration.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age