Senior Complaints Team Lead – Customer Care & Compliance
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
MJ Quinn is seeking an experienced Customer Service Team Leader to head the Complaints Department. The role focuses on delivering fair, timely outcomes and leading a high-performing team of Complaints Advisors within a regulated environment.
Salary £34,000 per annum, 37.5 hours per week, with rotating shifts between 8:00am and 8:00pm. You will coach, monitor performance, manage escalations, and drive continuous improvement in customer outcomes.
We are seeking a motivated Senior Complaints Team Lead – Customer Care & Compliance to join MJ Quinn in Knowsley, England, United Kingdom.
The position is based in Knowsley, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 31.000 - 37.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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