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Customer Engagement & Insight Specialist

Job in Knowsley, Kirkby, Merseyside, LN8, England, UK
Listing for: Livv Housing Group
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 32000 GBP Yearly GBP 25000.00 32000.00 YEAR
Job Description & How to Apply Below

Livv Housing Group is seeking a dedicated professional to design and deliver customer involvement activities and engagement programmes. You will collect feedback, analyse data, and help shape service improvements in collaboration with the Customer Insight team.

The role focuses on ensuring the customer voice informs decision-making and supports the annual customer engagement plan, with opportunities to engage with local communities and residents.

This is a strong opportunity to take on the Customer Engagement & Insight Specialist role at Livv Housing Group.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Engagement & Insight Specialist role in the description above.

We appreciate your interest in this position.

Join Livv Housing Group and contribute to our ongoing work.

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