Personal Medical Secretary

Personal Medical Secretary

The closing date is 04 March 2026

22.5 hours per week - to be worked Tuesday 9am-5pm, Wednesday 9am - 12.45pm and Thursday 9am-5pm

Based at Whiston Hospital

We are looking for an organised and proactive Personal Medical Secretary to support our Trauma & Orthopaedics Consultants and clinical teams. This is a key role within a fast-paced specialty where excellent administrative support is essential to providing high-quality patient care.

Apply now to join our team.

JD & PS are currently under AfC review and are subject to change.

Provide comprehensive secretarial support to Consultants and the wider T&O team. Manage diaries, appointments, clinical correspondence and audio typing. Support meetings, prepare documents and take minutes. Liaise with patients, clinicians and departments professionally and efficiently. Ensure timely handling of referrals, investigations and patient queries.

We're looking for someone who is:

• Highly organised with strong audio typing and administrative skills.
• Able to work independently in a busy environment.
• Confident communicating with patients and clinical staff.
• Accurate, detail-focused and discreet.
• If you're motivated, adaptable and committed to delivering excellent support in Trauma & Orthopaedics, we'd love to hear from you.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

• Acute Care – Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
• Primary Care – Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
• Community Services – Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
• Specialist Regional Services – We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

To provide a comprehensive service to the Consultant and Speciality Team including nurse clinicians. Keep diary up to date, arrange appointments, and arrange travel and accommodation. Operate an effective bring forward system and filing system. Type dictation from audio transcription of clinical correspondence and documentation, ensuring all letter and workflow processes are adhered to and Standard Operating Procedures are followed. Type discharge summaries as appropriate.

Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not. To manage and maintain 18-week pathways including Tertiary Referrals to external Trusts and ensure these are completed on the PAS system.

• GSCE Standard or Higher
• RSA 3 - Typing / Word Processing
• RSA 3 - Medical Audio Typing
• Good English Language Skills
• Medical Terminology

• Shorthand / Speed Writing
• Secretarial Diploma
• ECDL
• CLAIT award

• Minute Taking
• Microsoft Office Experience
• Ability to work as part of a team
• Previous Medical Secretary Experience
• Medical Audio Typing

• 2 years' experience in a similar role or equivalent knowledge

• Excellent IT Skills
• Excellent organisational skills
• Ability to communicate professionally at all levels
• Excellent Word Processing and Keyboard skills
• Ability to organise workload effectively and…