Apprentice Medical Secretary; Annex

Employer Mersey and West Lancashire Teaching Hospitals NHS Trust Employer type NHS Site Whiston Hospital Town Prescot Salary £25,760 - £27,476 per annum pro rata Salary period Yearly Closing 15/10/2026 23:59

Apprentice Medical Secretary

Are you looking to start a rewarding career within the NHS while gaining a recognised qualification?

We are delighted to offer an exciting opportunity for an Apprentice Medical Secretary to join our team within the Clinical Support Services Division. This apprenticeship provides the opportunity to gain valuable skills, knowledge and experience whilst working towards a Level 3 Business Admin Apprenticeship
.

This is a full-time, site-based training position and is ideal for an enthusiastic individual with excellent communication and organisational skills who is keen to develop a career in healthcare administration.

About the Role

As an Apprentice Medical Secretary, you will work alongside experienced administration professionals and receive comprehensive training in all aspects of medical secretarial practice. You will support the delivery of an efficient and high-quality administrative service, assisting with clinical correspondence, patient administration processes, telephone enquiries and a variety of office-based duties.

Throughout the apprenticeship programme, you will develop the skills and knowledge required to become a competent Medical Secretary whilst gaining practical workplace experience and completing your qualification.

This role offers a genuine career development pathway. Subject to:

• Successful completion of the Level 3 Business Admin Apprenticeship
• Achievement of all apprenticeship requirements
• Successful completion and sign‑off of the Medical Secretary competency framework

the post holder will progress into a substantive Band 3 Medical Secretary position
.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

This post is offered under Agenda for Change Annex 21 arrangements
, meaning salary will be paid in accordance with Annex 21 throughout the apprenticeship period. On successful completion of the apprenticeship and competency framework, the salary will progress to the substantive Band 3 Medical Secretary rate
.

As part of the apprenticeship, there is an expectation that the successful candidate will actively participate in a range of learning activities,…