Assistant Catering & Events Manager

We are looking to appoint an Assistant Catering & Events Manager to join our Visitor Experience team.

Shakespeare North Playhouse, ‘Theatre Building of the year 2023’ is a unique new arts venue, which opened in the summer of 2022. It presents a vibrant contemporary cultural and learning programme featuring home co-produced and visiting performances, as well as comedy, music, community work, hire and events and a range of education and training activities.

The Shakespeare North Trust (SNT) is the Charitable organisation which is the operator of Shakespeare North Playhouse. The Trust also has two wholly owned subsidiaries within the Group structure. The subsidiaries are limited companies.

Our Vision:“Inspired by Shakespeare. Bringing Joy:
Together, we tell stories that feel like our own, that change the way we see the world – opening doors, inviting debate, inspiring a love of learning, and bringing joy to this place;
Our Shakespeare North Playhouse.”

Our Mission – The Big Goal:“We share world-class theatre, activities and conversations inspired by Shakespeare and relevant to all of us.”

Our Promise:

At Shakespeare North Playhouse we commit to being ‘Bold and Brave’.It is a promise we make to each other internally as a team, to our visitors, patrons, and partners, and to all our artists and makers as we all come together to create a wonderful place.

Our Values and Behaviours:

The organisational values define Shakespeare North Playhouse. They create a framework for the way in which the organisation wishes to achieve the vision and objectives. The team are firm in the belief that what is achieved is only half of the plan, as how success isattainedis of equal importance. It is critical that there is a framework of how people will thrive together, as a team, with partners, visitors, and audience.

Equal – Supportive – Accountable – Useful

Shakespeare North Playhouse in Prescot, Knowsley.

The Assistant Catering & Events Manager plays a key role in delivering exceptional hospitality and events at Shakespeare North Playhouse.

Working closely with the Visitor Experience Manager:
Commercial and Head Chef, you will ensure smooth day-to-day operations of the Shakespeare North Bar & Kitchen and venue hires,maintaining high standards of service, efficiency, and customer care.

This will be a hands-on role working within a small, collaborative team in a varied and fast-paced environment.

The Assistant Catering & Events Manager will report to Visitor Experience Manager:
Commercialandbe responsible foron-shift management of Catering & Events Assistants.

They will work closely with the wider Visitor Experience Management team and the Head of Visitor Experience & Operations.

The hours of work will be contracted as24hours perweek,but the jobholder will be expected to exercise flexibility based on the needs of thevenue..It is likely that the hours will be spread across 3 working days.

Availability to work evenings and weekends is essential.

Salary will be circa £16,473per annum(£27,455 full time equivalent), depending on skills and experience.

Event Delivery

• Work closely with the Visitor Experience Manager:
  Commercial and Events& Hires Manager to deliver an exceptionally high standard of eventssuch as corporate functions, award ceremonies,weddingsand conferences.
• Provide friendly,professional and efficient customer service that embodies the values and behaviours of Shakespeare North Playhouse.
• Take responsibility forallocatedevents, ensuring all aspects of the event are delivered to an outstanding standard.
• Prepare and deliver thorough briefings for events teams.

Catering & Hospitality

• Supervise the Catering & Events Team to deliver a seamless experience across our bars, salespointsand Shakespeare North Bar & Kitchen.
• Lead pre-theatre dinner services, reviewing bookings and sales numbers and briefing teams.
• Constantly strive to maximise income through creative food and drink management and the merchandising of products.
• Monitor stock levels
• Undertake the day-to-day administration of catering areas,such ascash reconciliation and…