ICT Technician

We are looking for driven and passionate people to work with us to deliver real benefits for children and families in Knowsley.

• Location: The Prescot School, Knowsley Park Lane, Prescot
• Contract: Permanent
• Working Pattern: Full Time
• Hours: 37 hours per week.
• Closing Date: 10/08/2026 at 17:00
• Reference: EXTERNAL - THE HEATH FAMILY TRUST

37 hours per week / permanent

Are you ready to make a real impact? Join us as our IT Technician and help power the technology that supports teaching, learning and the future of our students.

Under the guidance of the ICT Manager, the ICT technician is responsible for the management and development of ICT and services that support the main school.

The post holder will support the ICT Manager in planning by focusing on using best practice to improve efficiency and security, reducing ICT costs while increasing productivity and enhancing teaching and learning practices through equipment and systems.

• SLA Delivery:
  Delivery of services in accordance with the Trust SLA
• Support Services:
  Manage the provision of high-quality, effective ICT support services across the school.
• Infrastructure:
  Manage the data network, ICT infrastructure, telecommunications systems and cyber security requirements, and data ecosystem.

• Setup and Maintain school-based devices (Windows 10/11, iMacs, iPads).
• Assist with school-based Windows Servers (2016, 2019, 2022) including Active Directory, Group Policy, DNS, DHCP, Azure AD Connect including relevant backups, switches and routers.
• Maintain and monitor Web Filtering and Firewalls.
• Administration of the network across the school to ensure user needs are met.
• Management of School Apple Manager for the school.
• Monitor and maintain school VOIP systems (3CX) and SBC server.
• Monitor and maintain the Wifi network for the school.
• Monitor and maintain CCTV System and door access control across the school.
• Support with MIS system.
• Knowledge of and ability to support Linux eg ESXI, SBC.
• Support Exams and tailor settings per Exam.
• Provide support for ICT provision coordinating maintenance and repair programs to ensure equipment is accessible and available.
• Support on other specialized software such as Adobe Creative Cloud Suite etc.
• Support on specific software and equipment that can assist in curriculum enrichment.
• Ensure that disaster recovery processes are followed when necessary.

• Knowledge and understanding of DfE Cyber Security Standards for education.
• Assist in any data breaches that relate to ICT.
• Facilitate and participate in cyber security best practices led by the ICT Manager

Applicants must have relevant qualifications and experience related to this role.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Appointment is subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service and references. The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.