Warehouse Team member Mon-Sat

Overview

We are looking for a Warehouse Assistant Level 2 to join our Returns team at the QVC Customer Operations Centre in Knowsley. This role focuses on processing customer returns and consolidating returned products.

Onsite at the Knowsley distribution centre. Days:
On Call 22.5 + 15 hours per week, running Monday – Saturday 07:00 – 17:00. Hours are flexible up to an additional 15 hours per week, with two‑week notice of the schedule each week.

£13.00 per hour.

• Process customer returns and issue refunds within a 48‑hour timeline.
• Consolidate returned products for storage or sale.
• Use a PC for data entry, screen navigation and other computer‑based tasks.
• Lift and load items up to 25kg and operate forklift trucks as required.

• Basic PC skills: data entry, navigation between screens.
• Attention to detail and strong customer‑service orientation.
• Deadline‑driven, efficient, and accurate handling of goods.
• Motivation, energy and the ability to learn quickly.
• Punctuality and commitment to attend work on time.

Competitive compensation with optional hours, paid time off, an employee assistance program, parental leave, paid volunteer hours, and company discounts.

QVC Group is a Disability Confident Leader, accredited Level3 employer and operates a Disability Confident Scheme (“DCS”). We are committed to inclusion, belonging and equal employment opportunities for all. Reasonable accommodations are available.