Office Administrator

Office Administrator Funeral Home

Location:

Kirkcaldy (Training) moving to Dalgety Bay (Permanent Base)
Salary:
Starting £25,000 with potential to increase to £30,000
Full Time | Permanent

ASA Recruitment are proud to be working on behalf of a well-established and highly respected Funeral Director seeking a mature, confident and compassionate Office Administrator to join their dedicated team.

This is a position of trust, professionalism and empathy. The successful candidate will train within the Kirkcaldy Funeral Home before moving into a solo role running the Dalgety Bay branch. Holiday cover may also be required in the Glenrothes branch.

You will oversee and run the day-to-day operations of the funeral home, ensuring families receive the highest level of care and service during sensitive times.

• Managing and maintaining the funeral home including stock control and general upkeep
• Answering phone calls, emails and welcoming families
• Supporting families with funeral arrangements and pre-payment services
• Typing and sending funeral confirmations to families and third parties
• Submitting legal documentation for burials and cremations
• Placing press notices
• Taking payments by card, cash and cheque
• Discussing and administering memorials
• Arranging and quoting pre-paid funeral plans via iPad
• Organising music, live webcasting and slideshows
• Preparing memory boxes and order of service sheets
• Scanning and editing photographs
  
  Touching up hair and make-up of the deceased where required
• Meeting and guiding families during viewings
• Booking appointments and managing diaries

• Mature, confident and compassionate
• Able to work independently in a solo environment
• Strong administrative and organisational skills
• Comfortable using computers and iPads
• Excellent communication skills
• Professional presentation with high levels of confidentiality
• Full UK driving licence desirable

Kirkcaldy and Glenrothes:
Monday to Friday 9:00am to 5:00pm (1 hour lunch)
Dalgety Bay:
Monday to Friday 9:30am to 4:30pm (30 minute lunch)

30 days paid holiday per annum. Christmas and New Year public holidays are separate from annual leave.

• Company pension scheme after three months
• Company sickness insurance scheme after six months (subject to assessment)
• Four-month probationary period
• Salary progression up to £30,000

This role requires the highest level of confidentiality and professionalism both in and out of working hours, including social media conduct.

If you are seeking a meaningful career where you can genuinely make a difference, we would welcome your application.

ASA Recruitment is one of Scotland’s largest independent multi-sector recruitment agencies. We specialise in providing effective tailored solutions for permanent, contract and temporary employment requirements for our Clients and Candidates. We are members of the REC and are ISO certified.