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Customer Service Apprentice — Rail Career

Job in Kirkcaldy, Fife, KY1, Scotland, UK
Listing for: ScotRail
Apprenticeship/Internship position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
Position: Customer Service Apprentice — Kickstart Your Rail Career
A leading train service provider in Scotland is offering a 12-month Customer Service Apprenticeship. The role involves providing excellent customer service at stations, assisting passengers with ticket purchases, and maintaining a safe environment. Ideal candidates should have a passion for customer service, a willingness to learn, and hold SCQF Level 4 qualifications. The apprenticeship offers a structured training program leading to a Customer Service SVQ qualification, contributing to Scotland's railway success.
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