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Empathetic Collections & Customer Care Specialist

Job in Kirkcaldy, Fife, KY1, Scotland, UK
Listing for: Aimee Willow Connex Ltd
Full Time position
Listed on 2026-09-07
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Finance & Banking
Job Description & How to Apply Below

Aimee Willow Connex Ltd is seeking a dedicated professional to support recoveries and collections within a customer-centric team. You will engage with customers early in financial difficulty, applying appropriate strategies while maintaining confidentiality and empathy across channels such as phone, post, and email.

You will analyse customer circumstances, explain repayment options, and direct customers to trusted debt advice.

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