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Senior SME Insurance Customer Success Leader

Job in Kirkcaldy, Fife, KY1, Scotland, UK
Listing for: Superscript
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
  • Insurance
Salary/Wage Range or Industry Benchmark: 28000 - 40000 GBP Yearly GBP 28000.00 40000.00 YEAR
Job Description & How to Apply Below

Superscript is seeking a Customer Success Specialist to deliver exceptional client experiences within a fast-paced SME insurance environment. You will handle complex interactions, resolve escalations, and help evolve customer service strategies in collaboration with underwriting and operations.

Ideal candidates thrive on problem solving, continuous improvement, and customer advocacy, ensuring high service standards and timely responses across channels.

Join us at Superscript as our next Senior SME Insurance Customer Success Leader in Glasgow, Scotland, United Kingdom.

This role, Senior SME Insurance Customer Success Leader at Superscript, could be your next opportunity.

Are you ready to take on the Senior SME Insurance Customer Success Leader role at Superscript?

We would love to welcome a new Senior SME Insurance Customer Success Leader to our group in Glasgow, Scotland, United Kingdom.

For the Senior SME Insurance Customer Success Leader position at Superscript, we are reviewing applications now.

Position Requirements
10+ Years work experience
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