Senior Support Worker - Summerhill Avenue; NP

Employer: Accomplish

Location: Gwent, NP19 8FP

Pay: £13.6 to £14.2 per hour, Competitive

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 05/03/2026

Package Description

JOB ROLE:

Senior Support Worker LOCATION :
Newport (NP19) SALARY : £13.60 - £14.20 per hour About Summer Hill Avenue:
We’re thrilled to introduce Summer Hill Avenue, a brand-new residential care home opened in 2025. Nestled in the heart of Newport, Summerhill Lane will provide high-quality accommodation and support for up to 12 adults with Acquired Brain Injuries and Neurological Conditions. As a new service, we are setting the standard for compassionate, personalized care, and creating an environment where residents can thrive, develop, and lead fulfilling lives.

At Summerhill Lane, we believe in a person-centered approach that focuses on each individual’s unique goals and aspirations.

We work closely with families, carers, and healthcare professionals to create tailored support plans that foster independence and enhance well-being.

About the Role As a Senior Support Worker, you’ll play a vital role in establishing a high standard of care, working alongside a dynamic team to support individuals and their families in every aspect of daily life.

Your leadership will help us deliver a compassionate, person-centered approach to support.

This is an exciting opportunity for an experienced Senior Support Worker to take a leadership role at our brand-new service.

You will be responsible for overseeing the day-to-day care delivery, supporting and mentoring a team of Support Workers, and ensuring each individual receives personalized care that helps them live independently and comfortably.

As a Senior Support Worker, you will be involved in the day to day support and routine of the people within the service including:
Lead by example, delivering hands-on support to residents and ensuring they receive high-quality care tailored to their individual needs.

Supervise and mentor a team of Support Workers, providing guidance and support as they carry out their duties.

Take responsibility for assessing and creating care plans in collaboration with residents, families, and healthcare professionals.

Ensure compliance with care standards and regulations, maintaining the safety and well-being of everyone in the service.

Develop and implement activities that support residents’ personal development, independence, and emotional well-being.

Coordinate care needs, including assisting with healthcare appointments, administering medication, and providing personal care where necessary.

Maintain effective communication with residents, their families, and healthcare teams to ensure a collaborative approach to care.

• Why Join us: 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid:
  Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development:
  We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• Circle:
  Your hub for wellbeing, engagement and discounts, including access to discounts at high street retailers, days out, gifts, holidays and more via a Blue Light card for Health and Social Care Employees;
  Nest Pension Scheme with matched contributions up to 3%.
• As a Real Living Wage Employer, we ensure fair pay with enhanced pay scales; £500 Referral Bonus for referring talented individuals who join and complete probation.
• Full Induction & Introductory Programme:
  Paid-for onboarding to set you up for success.
• Other benefits:
  Contractual details and policies in line with company standards.

As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience. £500 Referral Bonus

• Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.

About Keys Group Keys Group supports over 2,500 individuals across its three divisions:
Accomplish, providing specialist residential, supported living, and accommodation for adults…