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Emergency Response Centre Agent

Job in Kirkintilloch, East Dunbartonshire, G66, Scotland, UK
Listing for: East Dunbartonshire Council
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt / Disaster Relief, Call Center / Support
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

East Dunbartonshire Council is seeking Emergency Response Centre (ERC) Agents to join a 24/7 service that handles Community Alarm calls, public space CCTV monitoring, and urgent incidents requiring police dispatch.

Roles involve rolling shift patterns including weekends/holidays, excellent communication, teamwork, and empathy for customers in difficult situations. Training and PVG disclosure checks apply as part of the process.

We are currently recruiting a 24/7 Emergency Response Centre Agent for our team in Kirkintilloch, Scotland, United Kingdom.

We have an opening for a 24/7 Emergency Response Centre Agent in Kirkintilloch, Scotland, United Kingdom within Bio & Pharmacology & Health, Other.

This role, 24/7 Emergency Response Centre Agent at East Dunbartonshire Council, could be your next move.

Are you ready to take on the 24/7 Emergency Response Centre Agent role at East Dunbartonshire Council?

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