ICT Support Analyst – Service-Driven Tech & ITIL Excellence
Listed on 2026-10-13
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IT/Tech
IT Support, IT Business Analyst, HelpDesk/Support
East Dunbartonshire Council is seeking an ICT Support Analyst to join our ICT Support Team. You will deliver first- and second-line ICT and multimedia support, resolve incidents and service requests, and ensure SLAs are met with a strong focus on customer service.
You will work with Windows 11, Windows Server 2022/2025, Active Directory, MEM and Intune, supporting Windows, Apple and Chromebook devices, plus Cisco LAN infrastructure.
Consider building your career as a ICT Support Analyst – Service-Driven Tech & ITIL Excellence at East Dunbartonshire Council.
This posting is for the ICT Support Analyst – Service-Driven Tech & ITIL Excellence role at East Dunbartonshire Council, based in Kirkintilloch, Scotland, United Kingdom.
We are looking to fill the ICT Support Analyst – Service-Driven Tech & ITIL Excellence position at East Dunbartonshire Council in Kirkintilloch, Scotland, United Kingdom.
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