Counter Clerk

Post Office Counter Clerk

Contract Type: Fixed Term Until 31 August 2026, 18 hours per week, Monday to Saturday

Pay rates:

• 18-20: £10.85
• 21+: £12.71

To be employed in this role you must be over the age of 18 and complete a safeguarding check.

3‑Day Post Office Counter Training – Covers Introduction, Processes, Practical Skills & Systems. Training location may vary; flexibility required.

As a Post Office Counter Clerk you’ll provide exceptional customer service, support travel money and documents, and manage bills and banking. Your key responsibilities include:

• Delivering an exceptional customer service to all customers
• Managing queues and ensuring customers can access the services they need quickly and simply
• Meeting high standards of governance and attention to detail
• Being part of a team and supporting colleagues

• A passion for customers and an exceptional in‑store experience
• Confidence in communicating within the team
• Motivation to achieve fantastic results and standards
• Adaptability to meet company requirements and goals

Joining TGJones means becoming part of a company that values its people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone can make a difference.

Company benefits for our store colleagues include in‑store employee discounts, generous third‑party discounts, employee assistance programme, flexible shifts and company pension.

We are committed to creating an inclusive and welcoming workplace where everyone can be themselves. If you need any adjustments during the selection process, please let our Talent Acquisition team know – we’re happy to help.

Read | Learn | Play | Bank | Post