Assistant: Support Services

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you thrive in a collaborative environment that values exceptional client service, initiative, professionalism, responsiveness, and adaptability, we invite you to consider joining our Secretarial department in our Washington, D.C. office as an Assistant:
Support Services.

Provides administrative and operational support to Secretarial Management and the U.S. Secretarial Department. Assists with reporting, personnel administration, departmental communications, data maintenance, and other operational functions to support departmental objectives.

Essential Functions:

• Assist with various aspects of attendance recordkeeping
• Create and update documents related to timekeeping, tracking feedback, new attorney orientations, assignment profiles, team lists, etc.
• Update departmental employee records in the Time Trak system
• Prepare relocation sheets and other departmental personnel documentation.
• Update assignment changes in People Soft and ensure information is accurately reflected in Global Net
• Answer telephones and handle calls as instructed by management
• Monitor Electronic Work Intake Systems and support workflow tracking
• Prepare, maintain, analyze, and distribute departmental reports, metrics, and data to support management decision-making, workforce planning, staffing initiatives, training compliance, and operational objectives
• Compile, track, and maintain personnel, assignment, training, and organizational data for the U.S. Secretarial Department
• Assist with resolving attorney and staff requests for assistance, which includes monitoring departmental Outlook accounts
• Perform filing, photocopying, scanning, and other administrative support tasks as needed.
• Coordinate and support new attorney onboarding, orientation activities and related departmental processes.
• Support departmental communications and maintain organizational charts and other operational resources used by management.
• Participate in national administrative initiatives and collaborate across offices to support departmental goals
• Collaborate with Secretarial Management and administrative teams across U.S. offices to support departmental operations and strategic initiatives
• Use Firm-approved artificial intelligence (AI) tools to enhance administrative workflows, reviewing outputs for accuracy and streamlining management’s review and analysis of information
• Continuing education by actively pursuing opportunities to enhance skills and knowledge
• Performs other duties as assigned or required to meet Firm goals and objectives

Education/Training/

Certifications:

• High School diploma or equivalent required

Professional

Experience:

• 1+ year office experience preferred

Technical

Skills:

• Proficiency in Microsoft Office products; accurate typing, grammar and spelling skills

Performance Traits:

• Strong written and verbal communication skills, able to communicate effectively and in a professional…