Project Manager, Program ​/ Project Manager, Operations Manager

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Canviz Consulting is seeking an experienced project/program manager to fill an immediate opening in Kirkland, WA. The ideal candidate will have an array of experience managing business technology projects with success in managing client expectations.

• Assess business resource requirements, create resourcing plan, secure business resources, and mobilize program team
• Define, maintain, and drive project schedule and corresponding deliverables
• Provide excellent customer service to client
• Facilitate bug triage and track issue cause, resolution and user acceptance seamlessly using bug/issue tracking tools as necessary
• Manage intake process for new requirements. Facilitate planning meetings for early project requirements gathering.
• Manage multiple project responsibilities across teams simultaneously and effectively
• Provide status reports and project schedule, scope, and budget
• Collaborate with project team to develop synergies across project touch points
• Evolve internal project management methodologies and best practices
• Mentor and monitor new program for project management team members

• 5+ years’ experience in project or program management or related field
• A track record of successful program management in complex, multi-function, systems implementations
• Ability to understand and communicate highly technical problems to key stakeholders, delivery partners, and senior leadership both in writing, and verbally
• Proven problem-solving skills with the ability to learn quickly and comprehend interdependencies and constraints
• Strong negotiation and consensus building skills
• The ability to establish and mature relationships across multiple teams
• Interpersonal awareness to understand multiple differing perspectives
• The ability to work calmly under pressure
• The ability to identify, analyze, and mitigate risk
• Experience using MS Project to track schedule, dependencies, and resource capacity/allocation

• Strong understanding of process improvement methodologies, i.e., Six Sigma
• Working knowledge of Microsoft’s Services business operations highly desirable
• Project Management Certification(s) a plus
• Prior Microsoft experience a plus