Utility Team Member

The Utility Team Member is responsible to perform duties as directed by the Store or Assistant Store Manager for the successful operation of the Front-End Department and is responsible to see that all Kennie'scustomers are provided with the best customer service available. This role would primarily be for working in the Cash Office, but would be cross trained in Receiving and the Scan Coordinator positions as well.

The role would require availability that includes shifts beginning as early as 5:30am.

• LANGUAGE
  
  SKILLS:
  
  Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of this organization.
• MATHEMATICAL
  
  SKILLS:
  
  Ability to add, subtract, multiply and divide, in all units of measure, using whole numbers, common fractions and decimals.
• REASONING ABILITY:
  Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

• Responsible to perform his/her duties within the guidelines of established company policies, procedures and standards.
• Competent knowledge of register system, bagging procedures, cash office policies and scan procedures.
• Follow established rules for securing cash (deposit security, change order collection and put away)
• Responsible for the training of all new Cashiers and Baggers in accordance with the Company’s program guidelines.
• Open registers in a timely manner and call for additional cashiers and baggers for adequate coverage on the Front End
• Effectively handle all customer inquiries and complaints.
• Assist cashiers with getting change, approval of wic checks, price checks and answering questions.
• Assist at courtesy desk as needed.
• Monitor the cleanliness of front end, store entrance, foyer, break rooms and restrooms.
• Responsible to obey all safety standards as well as loss prevention standards as outlined by the company.
• Cooperate with fellow department associates and with other departments when inter‑departmental or store wide promotions warrant.
• Perform other duties regarding the Company as directed by the appropriate store management.
• Responsible for the accurate completion of week ending and month ending paperwork.
• Adheres to company uniform policy and name badge policy.