Seasonal Kitchen Assistant; Sur La Table

Seasonal Kitchen Assistant (Sur La Table)

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With over 57 stores and the largest avocational cooking program in the US,
Sur La Table offers an unsurpassed selection of exclusive and premium‑quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind‑the‑scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.

As a Seasonal Kitchen Assistant at Sur La Table, you play a key role in inspiring customers throughout every stage of their culinary experience. With a passion for cooking, hospitality, and teamwork, the Seasonal Kitchen Assistant supports the chefs to ensure smooth class operations and a #bestincenter experience, a company‑wide standard for excellence in service. You’ll help bring culinary dreams to life by supporting our chefs, engaging with guests, and ensuring a clean, well‑organized kitchen environment.

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
• Ensure exceptional customer experience by leading a customer‑focused, Guest Obsessed culture in both the kitchen and retail sales floor.
• Assist chefs with class execution that drives repeat visits and positive customer feedback.
• Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates.
• Consistently meet or exceed monthly sales goals, contributing to overall store revenue; performance measured by KPIs such as sales volume, transaction value, and conversion rates.
• Assist in setting up and breaking down classes, including organizing mise en place, prepping ingredients, and cleaning workstations.
• Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations.
• Assist with restocking, organizing, and maintaining kitchen supplies and tools to support overall store readiness.
• Ensure compliance with food safety standards, local health codes, and sanitation regulations.
• Properly handle all tools, ingredients, and kitchen equipment to maintain a safe and efficient work environment.
• Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.
• May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.
• Ensure store safety and cleanliness, addressing any maintenance needs promptly.
• Adhere to applicable wage and hour laws. Accurately record time worked according to SLT Policy.
• Model and ensure consistent adherence to all Sur La Table policies and standard operating procedures (SOPs).
• Communicate verbally and work cooperatively with associates and customers.
• Remain standing for up to 4 hours at a time and move about the store while directing class participants and selling to customers.
• Use hands to chop, whisk, slice, stir, juice, and demonstrate other techniques.
• Lift and move merchandise weighing up to 50 lbs and operate equipment such as ladders, POS systems, and scanners.
• Work between 12 and 16 hours per week, with a flexible schedule including nights, weekends, and holidays.
• Maintain regular and predictable attendance and adjust class assignments based on demand.

• Ability to communicate verbally and work cooperatively with associates and customers.
• Remain standing up to 4 hours at a time, move around the store, and direct class participants while selling.
• Grip, reach, push, pull, bend, stoop, kneel, and crouch to demonstrate, retrieve, and replenish merchandise and cooking equipment.
• Use hands to chop, whisk, slice, stir, juice, and demonstrate techniques.
• Lift and move merchandise up to 50 lbs and ascend/descend ladders.
• Operate a computer, POS system, keyboards, scanners, and mouse to…