Seasonal Sales Associate; Sur La Table

Overview

As a Seasonal Sales Associate at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. You’ll support daily operations, deliver a #bestincenter customer experience, and help drive sales by sharing product knowledge.

• Customer Experience & Brand Representation:
  Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
• Maintain product expertise by staying current on offerings, participating in available training, and independently seeking additional resources
• Engage with customers, identify needs, recommend relevant products or experiences, and foster a customer-focused, Guest Obsessed culture

• Sales & Business Performance:
  Maximize selling opportunities by identifying customer needs and offering relevant solutions
• Promote add-on sales and support events that grow store traffic and customer engagement
• Consistently meet or exceed monthly sales goals, contributing to store revenue; performance is measured by KPIs such as individual sales volume, average transaction value, and customer conversion rates

• Team Engagement & Store Support:
  Collaborate with team members to maintain a positive, inclusive, and high-performing store culture
• Support onboarding of new associates by sharing product knowledge and best practices

• Operations & Compliance:
  Accurately process transactions including sales, returns, and price checks using the POS system
• Assist in opening/closing procedures, floor replenishment, and maintaining visual merchandising standards
• Complete inventory transactions including receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests)
• Adhere to wage and hour laws and record time worked accurately; follow Sur La Table policies and SOPs

• Physical Requirements:
  
  Ability to communicate verbally, stand up to 4 hours, move around the store, reach, bend, lift up to 50 lbs, operate a computer/POS
• Available to work 12-16 hours per week with a flexible schedule, including nights, weekends, and holidays; scheduled hours may vary by business needs
• Regular and predictable attendance

• Must be 18 years of age or older at the time of employment
• 1 year of retail sales experience preferred
• Excellent communication, problem-solving, and decision-making abilities
• Passion for community engagement and providing exceptional customer experiences
• Proficiency in Microsoft Office and retail management systems preferred

Salary: $16.66 - $17.72 per hour

Benefits Include: 401K after 90 days; must be 21 years of age;
Employee Discount

This job description represents a summary of the job and is not an exhaustive list of all responsibilities, tasks, or duties. Sur La Table is an Equal Employment Opportunity employer. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment. The company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.

For assistance or accommodations, please contact

The CSC family of brands prohibits discrimination and harassment of any type and provides equal opportunities to all employees and applicants for employment, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.