Cheesemonger

Team members within our Cheese Department enjoy sharing product information about specialty cheese, product pairings, recipes and meal solutions with our guests. Our fast-paced environment requires team members to successfully prioritize between routine tasks (such as packaging and merchandising products) and immediate guest needs. We seek individuals who are dependable, team-oriented, and motivated to uphold our high-quality standards while contributing to a welcoming, service-driven environment.

• Demonstrate genuine enthusiasm and sincerity; customize approach to meet guest needs and build rapport through individualized service.
• Effectively assess, anticipate and follow-through on guest needs and questions related to products.
• Actively work to remain knowledgeable and current in areas of responsibility, including product knowledge.
• Move with ease from greeting to providing product information, up-selling, closing the sale, thanking guests, and inviting them back.
• Ensure products are packaged with the highest level of quality, proper tools and presentation is maintained.
• Maintain product inventory at a level that promotes effective sales merchandising and maximizes sales potential; assist Leadership Team with product and supply ordering.
• Participate in the company sponsored training and preparation for the Certified Cheese Professional accreditation. Team members may, but are not required to take the American Cheese Society exam.

• One year of customer service experience and one year of food service experience preferred.
• Exceptional customer service skills.
• A high level of self-motivation and initiative.
• Ability to problem solve and have proven success working in a diverse team environment.
• Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining quality and meeting deadlines.
• Excellent time management and organizational skills.
• Curiosity and a desire to learn.
• Ability to work a flexible schedule based upon business needs, including nights and weekends.