Youth Specialist - Drop In Services - HYS-SDS

Position

Youth Specialist – Drop‑In Services (Full Time, Wednesday–Sunday, Swing Shift: 3:30 pm–12:00 am, Non‑Exempt).

$20–$25 per hour.

• Support young people in accessing food, clothing, hygiene supplies and other basic need items.
• Provide a safe, caring, and non‑judgmental environment for all young people accessing services.
• Ensure the rules, policies and procedures of Drop‑In Services are adhered to.
• Conduct searches of each guest’s belongings at check‑in time to ensure the removal of any prohibited items.
• Provide referrals to appropriate resources such as case management, education, employment, housing, mental health, and substance use services.
• Act as a role model for all young people accessing services.
• Monitor laundry and shower use.

• Organize food, furniture, resources, and any other equipment needed for daily activities.
• Wash, dry and fold bedding, towels, and guests’ laundry.
• Monitor and assist with scheduling programming.
• Assist with the coordination of the Youth Advisory Board.
• Conduct walk‑arounds of the surrounding area before and after Drop‑In Services.
• Ensure the facility remains clean after Drop‑In Services have concluded, e.g., putting away food, washing dishes, sweeping, cleaning surfaces, etc.

• Maintain daily records of guests in Salesforce.
• Maintain consistent record keeping of items distributed to guests.
• Participate in the coordination of grant reporting.
• Maintain record of disciplinary actions, bars and restorative justice.
• Participate in individual supervision, case consultation meetings and team meetings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• High School Diploma or General Education Diploma (GED).
• A minimum of 2 years of relevant working experience, providing direct services to young adults.
• Bilingual in English and Spanish encouraged.
• Demonstrated knowledge of MS365 Power Platform.

• Must be 21 years or older.
• Must satisfactorily pass criminal history check.
• Must satisfactorily pass tuberculosis (TB) test.
• Must have reliable transportation.
• Must successfully complete the following health certification requirements within 30 days of employment:
  Food Handler’s Card, CPR, First Aid and Bloodborne Pathogens.

• Engage with diverse populations in a culturally responsive manner.
• Commit to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
• Strong commitment to Friends of Youth’s mission, vision, and values.
• Excellent verbal and written communication skills.
• Excellent organizational and time‑management skills.
• Maintain strong personal and professional boundaries.
• Work independently and as part of a team.
• Establish and maintain positive working relationships with youth and young adults.
• Knowledge of trauma‑informed care, harm‑reduction philosophy and strengths‑based practice.
• Proficiency with Microsoft Office programs.

• 15 vacation days per year with annual accrual interests.
• Paid sick leave.
• 11 paid holidays.
• 2 personal days and 2 social justice leave days per year (pro‑rated for part‑time employees).
• Medical, dental and vision coverage; 24/7 access to telehealth.
• 403(b) retirement plan and matching.
• Long‑term disability insurance and life insurance.
• Professional development opportunities available 24/7 on the online learning platform.
• Employees and immediate family members receive free counseling and mental health support through the Employee Assistance Program.

Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities’ diverse identities and cultures. For more information, email hr.