Warranty Administrator - VW Commercial Vehicles

Salary

Competitive

Bradford, West Yorkshire

• Submitting accurate, compliant, and profitable warranty and goodwill claims.
• Reviewing job cards and documentation to ensure claims meet Brand and Company standards.
• Managing warranty parts returns and maintain precise claim records.
• Supporting warranty reporting and help resolve any discrepancies.
• Consistently meeting audit standards through attention to detail and teamwork.

• Proven experience in the Automotive trade.
• A customer-focused mindset, always aiming to exceed expectations.
• Exceptional attention to detail and a logical, organised approach to work.
• Confident using databases — ideally with Kerridge experience.
• Strong communication skills, both written and verbal.
• The confidence to be assertive when needed.
• Ability to stay calm under pressure and meet tight deadlines.

• Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)
• Family support:
  Enhanced paid maternity and paternity leave
• Wellbeing & protection:
  Life assurance, pension, enhanced sickness cover
• Training & development:
  From foundation to advanced levels through brand partner training and best-in-class leadership development.
• Colleague car purchase scheme & servicing discounts
• Cycle-to-work and discounted gym schemes
• Referral scheme up to £1,000

JCT
600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer. We try our hardest to make JCT
600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.